Our
Process

Our Process Reduces Your Risk and Guarantees a Successful Project.

You may feel that embarking on the development of a custom business application is a big journey. It can be depending on the scope of your needs, but with the right partner to navigate you through the process and help you steer clear of potential obstacles, it will be a successful one.

With us as your partner, you won’t feel overwhelmed. Our proven experience in solving a wide range of common and unique business challenges for small to medium sized businesses makes us an ideal problem solver who can get you to your destination in the most efficient way possible.

If you don’t know where to start or what the best approach is, it’s okay. That’s why we’re here to help! You’re in good hands and we’ll help you every step of the way through our stringent process.

Our process

The Consultation

The Consultation

In this initial complimentary meeting, we’ll meet with you to discuss the general scope of your project and any other details that are needed to provide you with a rough estimate of time and cost to complete the work.

The Discovery

The Discovery

Together, we’ll identify your specific needs and the challenges you’re struggling with so we can get to the root of the problem.

Our mission is to make sure your new custom application only contains the features that are really going to make a difference in your business by solving the issue(s), not acting as a band-aid to deal with the symptoms.

We’ll determine the best approach that puts you in control of your system and let you know if the custom application is worth developing given the budget. The numbers and ROI have to make sense.

Our recommendations will always come with rationale rooted in expertise. If there’s something less expensive that will fit the bill, we’ll recommend it. We’re not about driving budgets up to make more money.

Northsail Software’s primary interest is finding you the right solution – whether or not it’s ours.

You can rely on us to think through your entire project, as well as what you’ll need for the future. We’ll tell you the cost to develop the software AND the infrastructure fees you can expect to maintain it.

If the price tag is too high for your comfort level, we'll put our ingenuity and skills to work to change the approach so you still receive the best cost to performance ratio possible.

The Build

The Design

Once the scope of the project is approved, we get started with the interface designs and software architecture and get your sign-off as things move forward.

We work through which user experience features are important for you and your staff and offer new ideas on how to set you up for success through the application’s ability to minimize risk to your business (e.g. ‘double check’ pop-up windows).

The Build

The Build

We setup any infrastructure, create the databases, and program all of the unique features and functionality to make your application work. From there, we perform extensive testing and quality assurance practices to ensure your system is operating properly and reliably.

We never write throw away code. We work smart by developing a foundation of code that’s like LEGO blocks for the prototype; something we can build and expand upon as development moves ahead.

Once complete, you get to test iterations of your software and provide us with continuous feedback so we can craft the perfect final version.

The Delivery

The Delivery

We deliver and deploy a product that’s customized to your exact needs; helping you realize operation opportunities and ultimately increasing your bottom line by saving time and money.

The Insurance Policy

The Insurance Policy

Your satisfaction is paramount and the true measure of our success. That’s why all of our projects include a 90-day warranty so you have peace of mind knowing you’re not going to incur any additional costs if you experience an issue after go-live. If something’s come up, we want to hear about it! Our job isn’t done until you’re happy.

The Ongoing Support

The Ongoing Support

Call us when you need us! We’re here and ready to offer you any technical support or advice you might need. From maintenance to hosting and long-term management plans, we can help you maintain your existing system with ease or expand it if your needs change.